Spiral Partners is an "A-Team" Organization. We've made a conscious choice to build our team only with people who we can honestly present to our clients as top-notch in their area of expertise. The standard for our consultants is excellence. Someone who is good isn't good enough for Spiral's "A-Team".

We have only one agenda…YOURS. Like everyone else in business, we run into situations where we have to choose between telling the truth and making the next dollar. We're very clear on that one: we'll tell you what you need to hear regardless of how it impacts our bottom line. We'll treat you the way we'd want to be treated…always, without exception.

Our no-nonsense guarantee: Everyone swears that their products and services are terrific, and that customer satisfaction is their highest priority. A few companies really do mean it. We're THAT kind of company. We tell our clients that if they're not delighted with our services, they can tear up their bill.

There are literally hundreds of books on project management. There are classes to attend, proprietary and non-proprietary methodologies to adopt, and project management gurus galore to listen to. So why are so many IT projects woefully over budget and late? Why do so many projects simply collapse?

We've been in this business long enough to identify a critical success factor for IT project success: LEADERSHIP. Of course, project management skills are necessary-but it takes a leader to meld people, process and technology to get results. Without the leader's ability to break through barriers and make things happen, project management, and project managers, too often fail.

KM projects have to be performance driven. A KM project without quantitative KM metrics and/or qualitative KM success stories is a waste of time, energy, people and money. We only propose and deliver KM projects that make dollars and sense in business terms.

KM projects have to involve the knowledge workforce. Companies that prize their knowledge workforce are in a position to get real ROI benefits from their KM projects. Companies that don't are not. We won't even take on a project where the knowledge workforce doesn't get to have stakeholder involvement in defining the project, implementing it, and owning it.