Are you already convinced that your organization needs to become more efficient (do things right) and more effective (do the right things) in order to compete successfully?

As you think about ways to bring knowledge and know-how to the bottom line, does the thinking below reflect your experience about how things are, and how they could be?

If your answer is YES, then you might be a good candidate for our Knowledge Practice services.

1. You believe that one reason costs are too high and/or opportunities are being lost is that people don't share knowledge and know-now consistently. Some symptoms include:

	•	Unintentional duplication of efforts
	•	Trouble finding the experts in your company
	•	Challenges with customer care, cross selling and retention
	•	Quality problems stemming from poor internal communications
	•	Lessons learned don't get leveraged for best operational performance

2. You have no interest in shelfware: binders full of maps, models, audit results and proposals that will only gather dust on a bookshelf.

3. Whatever you do, you need to be able to celebrate wins in a six to twelve month timeframe.

4. Those short term wins need to be sustainable, and lessons learned from those wins needs to be transferable to other areas of the organization.

5. You've been hearing about breakthrough knowledge sharing projects in other companies and want to get those kinds of results in your company, but aren't sure how to do it.

6. You want to get results using your current level of hardware and software infrastructure.

7. You've already tried to implement a knowledge management system and the results have been disappointing: adoption is spotty, and ROI is questionable.

We Bring A Depth of Experience to Every Project We Do. Spiral Partners' three principals have 40+ years of diverse business, leadership and management experience. We've been doing knowledge management systems design, development and delivery since 1997. We've done work in a wide variety of industries including financial services, telecommunications, pharmaceuticals, manufacturing, direct marketing, and more. Our team has hands on experience
in the following:

	•	Business and IT Systems analysis, design and development
	•	Operations Management
	•	IT Management
	•	Consulting to Fortune 500 and Mid-Market companies in both Big Five and Boutique Consulting Organizations
	•	Project Management
	•	IT Systems Integration
	•	Vendor Selection and Contract Management

We zero in on the hot spots that have proved the undoing of too many knowledge management projects:

	•	Every project focuses on key business drivers: major problems and/or opportunities where creative solutions will impact performance.
	•	We put people and processes way ahead of systems and technologies to discover a set of solutions that will REALLY work.
	•	We leverage the organizational culture of the knowledge workforce that exists right now, rather than insisting that the workforce be prodded to some mythical norms of behavior.
	•	We concentrate on activating the true motivators of the knowledge workforce that produce knowledge sharing behaviors that will boost performance.
	•	Every knowledge initiative is tied to short term wins defined by measurable results.

We Work Fast And We Work Smart.

	•	We'll be blunt: too much has been done that is dumb and slow. We know there are big-ticket "experts" selling six-month knowledge audits. Try to find the bottom line benefits of that work a year or two later (apart from the bottom line benefits to the consultants who sold the project).
	•	We do it smart and fast. The Spiral Partners approach is a rapid application development methodology, that applies Pareto's Law, better known as the 80/20 rule of life: By rapidly defining and obsessively focusing on the 20% of the challenge that's really important, we help our clients get 80% of the performance benefit right away.

We are entirely committed to our clients. Check out these testimonials and case studies, or ask us for references.

We're committed to ethical consulting that produces real results. If we don't think we can help you, we'll tell you, and we'll tell you why.

We stand behind our work by putting our fee on the line. Every consulting company is going to insist they do great work. We guarantee it. If you are not delighted with the work we do for you, we invite you to tear up our bill.